Refund policy
WEXIST Return & Exchange Policy
WEXIST Return & Exchange Policy
We get it, girl—shopping online can be tricky. That’s why we’ve got you covered. Here’s how we handle returns & exchanges so you always feel confident shopping with WEXIST. PRE-ORDERS ARE NON REFUNDABLE & EXCHANGE ONLY
Exchanges (FREE in the U.S. FIRST TIME CUSTOMERS ONLY *)
-
Need a different size, inseam, or color? No problem.
-
We’ll cover shipping one way on your first exchange.
-
If your size is sold out, you’ll get store credit so you can grab something else tall-girl approved.
Returns for Refund
-
Changed your mind? No stress—we accept returns within 7 days of delivery.
-
Item must be unworn, unwashed, and in original condition with tags attached.
-
Refunds go back to your original payment method, minus a $10.95 restock fee (for shipping & handling).
Store Credit
-
Don’t want the fee? Choose store credit instead.
-
Credit is sent as soon as your return is processed & never expires.
Final Sale Items
-
Clearance, custom inseam, or one-time launch pieces are final sale. (No returns or exchanges—so snag them while you can!)
Damaged or Incorrect Items
-
If something shows up wrong or damaged, hit us up within 3 days of delivery and we’ll make it right, on us.
International Orders
-
International customers are responsible for return shipping.
🔥 Quick Tip for Customers
To avoid the hassle, double-check our size guide before you order—we design with real tall girls in mind, so our fit is longer, not wider.